|Payment Methods||Credit Card, Debit Card, Net-Banking, Cash on Delivery |
Cash on Delivery costs Rs. 49 extra and is only available for purchases up to Rs. 10,000
|Customer Care||Phone: 0124-6128000 or email: firstname.lastname@example.org |
(Timing: 8 am to 2 am)
|Loyalty Programs||Classic Members earn 2% loyalty points while Platinum members earn 4%.|
|Delivery Services||No option to select Delivery Service provider. Jabong informs you via SMS once the order is dispatched.|
|Refund Policy||15 days free return or exchange |
No return on lingerie, innerwear, perfumes, trinkets/accessories, socks, furnitures, pens
|International Shipping||JabongWorld.com delivers globally|
Jabong started in January 2012 and is headquartered in Gurgaon, India. Since then, they have launched a series of television adverts and recently in 2013 they came up with a tagline “Fashion nikla mann fisla”. These fashion trendy campaigns have proved to be a massive success for them. In 2014, they also launched the Online Fashion Week, which is a great initiative to encourage young and aspiring designers.
Jabong also partnered with a few Bollywood movies including Yeh Jawani hai Deewani, Bhaag Milkha Bhaag & Dhoom 3 to offer its consumers with the products and merchandises from these movies.
Jabong was the 10th most searched term in 2012 in India. In September 2013, Jabong was already processing approximately 14 thousand orders per day. Jabong also ships internationally on their other website : jabongworld.com, which accepts payments in foreign currencies.
1st July 2015 - Jabong’s owner raises €150 million from existing investors - This should help Jabong expand even more in India and improve their infrastructure, driving toward even better user satisfaction
26th June 2015 - Jabong introduces Bugatti fashion to India - Bugatti is considered a luxurious fashion brand in Europe and will now be available for consumers within India as well.
16th June 2015 - Big Online Discounts Could Shrink in 2-3 Years: Jabong - Mr. Praveen Sinha, founder and MD of Jabong, presents his argument why he thinks few Indian e-commerce players would slowly start moving towards a less-discount based strategy in future.